Customer Service Rep/Dispatcher Wanted
- Location: OSAGE BEACH, MO, United States
We are currently seeking a customer service rep/dispatcher with good customer service skills and a drive to excel.
Responsibilities include:
• Answering customer inbound telephone inquiries
• Setting appointments for our field service personnel
• Determining who to send to each address based on company prioritization rules
• Keeping customers informed about the status of their service issue
• Professionally addressing and resolving issues with the occasional dissatisfied customer
• Other office duties when call volume permits
As the first person new customers encounter, you will be on the front line of our effort to deliver excellent, prompt, professional service. You support our customers and field service personnel and our management supports you in an upbeat, pro-growth environment
Apply now to be the next member of our growing team.
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