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Vervocity Ellerman Construction First State Bank All Phase Heathing and Cooling All Phase Heathing and Cooling Keys To The Lake


Published date: March 3, 2022
  • Location: LAKE OZARK, MO, United States

Escape Room Game Master Job Description

Job Overview:

Lake Escape game masters have to work with a variety of customers to ensure that they have a good experience while they’re with us. They have to provide superior customer service, whether they’re assisting a group of friends, colleagues, or family members. Escape rooms put our guests under some degree of pressure, which is why a game master is so important when it comes to organizing, monitoring, and directing our guests. Our escape room game masters must also be flexible. They’ll be asked to reset the escape rooms and maintain cleanliness and order throughout their time on the job. Escape room game masters will also need to perform administrative duties while on the job. They’ll need to prepare, document, and organize paperwork and digital data to ensure accurate record-keeping.


Providing exceptional services to groups.
Serving as a point of contact with both staff and customers.
Explaining how each escape room works.
Providing reminders and updates to the group as they play the game
Mediating customer disputes as they arise.
Answering customer questions thoroughly.
Resetting rooms after completion.
Learning safety protocols and ensuring that guests are acting appropriately.
Opening and closing the store according to schedule.
Directing employees as needed.

Necessary Skills & Qualifications:
Excellent customer service and leadership skills
Superior written and verbal communication skills
Ability to problem solve
Experience working with a variety of personality types
Ability to thrive in a fast-paced environment

Nights and Weekends preferred.

Company: Lake Escape
Filled: NO
Required Experience: NA. Willing to train.
Required Education: No Requirement
How a Candidate should apply:
Hourly Rate: TBA


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