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Summer 2022 - Day or Night Food Server

Published date: March 24, 2022
  • Location: LAKE OZARK, MO, United States

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POSITION SUMMARY

Serve food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.
Check station before, during and after shift for proper set-up and cleanliness
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Record the details of the order from the guests, repeating the order to the guest to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert items
Guest satisfaction and present check. Process check per restaurant procedures
Supportive Functions – In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the company.
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
Supplement the bushelp in cleaning and resetting the tables
Perform all assigned sidework to include replenishing condiments and restocking sidestands
Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to H. Toads guidelines
Attend required meetings

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
Knowledge of the appropriate table settings, serviceware, and menu items
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
Ability to remember, recite and promote the variety of menu items
Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift
Ability to operate beverage equipment
Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.

EXPERIENCE

Prefer six (6) months to one-year previous serving experience.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as part of the orientation process.

Notice:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.


Company: Camden on the Lake Resort & Spa
Filled: NO
Required Experience: Prefer six (6) months to one-year previous serving experience.
Required Education: No Requirement
How a Candidate should apply: www.camdenonthelake.com
Hourly Rate: 5.575

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