General Manager

The General Manager oversees the day-to-day operations of the dispensary managing the cores functionalities of Sales, Inventory, Compliance, Marketing, and Human Resources. Along with the core functionalities, priorities include the implementation of dispensary policies, oversight and management of quality product inventory and the hiring, development and supervision of dispensary staff. The GM is also responsible for overseeing marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.


o Ensure the dispensary's compliance with security, inventory and local and state regulation.
o Manage and inspire internal staff to deliver the highest level of customer service.
o Ensure the safety and satisfaction of every customer and team member.
o Create budgets and forecast sales based on principles of retail business and experience.
o Set sales, service, and profit goals and lead staff to exceed them.
o Work closely with Inventory manager to procure an adequate supply of quality products.
o Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices.
o Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations.
o Ability to write reports, business correspondence, and procedure manuals.
o Develop operations plans and implement and manage dispensary policies and procedures.
o Document financial, Inventory and customer trends; maintain sales and purchasing reports.
o Maintain and report facility repairs and needs as it pertains to the store.
o Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel

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