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Service Writer

Published date: October 25, 2022
  • Location: CAMDENTON, MO, United States

A Service Writer, or Automotive Service Writer, is responsible for assisting customers with their vehicle repair needs. Their duties include greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections and processing customer transactions upon completion of their vehicle repairs.

Interact with customers, listen to their questions and concerns and provide timely responses.
Educate clients about the company’s products, services and offers.
Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
Review customer accounts and report changes to internal staff.
Manage complaints, returns and resolve customer grievances.
Record customer details and transactions.
Serve as a customer relationship manager.
Serve as a link between customers and different departments in the organization.


Company: Sakelaris Auto Group
Filled: NO
Required Experience: Some parts/service experience
Required Education: No Requirement
How a Candidate should apply: Call today to schedule an interview.
573-346-5551

Hiring ASAP
Hourly Rate: Salary Plus Commission

Contact seller Share

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